The Saudi Association for Health Informatics (SAHI)
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Gary Behenna

Gary Behenna

Gary Behenna has worked in various areas of the medical industry over the past 20 years, from patient monitoring systems to electronic patient claims conveyance for the healthcare insurance industry. Gary is presenting in his capacity as an independent consultant to the Healthcare Insurance Industry. He has been involved in the electronic claiming and messaging industry in South Africa for the past 9 years and has been instrumental in the evolution of the electronic messaging process employed within the large, self administered medical insurance companies and third party administrators (TPAs), along with South Africa’s larger hospital and medical services provider groups.

The electronic claiming process in South Africa – Past and present, and what does the future hold?
As a proponent of real-time healthcare messaging and its associated processes, Gary will provide an overview of the history of electronic claiming within South Africa. This overview will highlight the challenges and tribulations which the industry battled though in the early stages, and will bring us to the present where the industry has evolved into a mature industry designed to providing the user with up to date, comprehensive informative related to patient treatment and associated benefit coverage.
Gary will explain how the inclusion of coding structures and their standardization have assisted in this electronic messaging process, to the point where real-time messaging relies on this as a primary component to its success.